AI Receptionist answers every call, takes reservations and orders, sends SMS confirmations, and hands off to your team — 24/7, without dropping a beat.
Every unanswered call during service, after hours, or at peak demand is a booking that goes elsewhere. Here's what's really happening:
When a customer calls during a busy dinner rush and hears ringing — or worse, voicemail — they call your competitor. You never knew they tried.
Every phone call pulls someone off the floor to answer the same questions: hours, bookings, menu queries — at exactly the wrong moment.
Missed calls, dropped bookings, and forgotten orders accumulate into a loss that never shows on a receipt — but shows up on your bottom line.
AI Receptionist learns your business, handles the routine, and loops in your team for exceptions — with full context every time.
AI Receptionist is configured with your business details — hours, menu, booking rules, and staff escalation paths. No AI training required from you.
Calls are answered instantly. AI Receptionist books tables, quotes orders, processes reservations, and sends SMS confirmations — all in one call.
Anything outside the playbook gets flagged and passed to your team — with full call context, caller details, and suggested next steps.
We don't try to be everything. AI Receptionist goes deep on two verticals — and does them properly.
During peak service, your team can't leave the floor to answer the phone. AI Receptionist handles the front-desk phone layer — bookings, menu questions, order quotes — so your staff can stay focused on the guests already in the room.
Friday 7pm, phone rings 12 times. Kitchen is slammed, host is seating a party. AI Receptionist answers every single one.
"Do you have gluten-free pasta?" AI Receptionist checks the live menu, confirms pricing, and can quote and place the order.
Repeat caller? AI Receptionist keeps the booking flow fast and consistent, then sends the right follow-up text without slowing your team down.
Dental front desks spend half their day on calls that don't need clinical judgment: bookings, rescheduling, practice info. AI Receptionist handles that layer — returning the phone to a tool, not a chore.
Appointment booking and rescheduling handled in-call, synced to your calendar, SMS confirmation sent automatically.
Practice info queries — hours, address, directions, general questions — answered accurately without interrupting your team mid-appointment.
Urgent or clinical calls are immediately escalated to your team with context. AI Receptionist never attempts clinical triage.
Not a voice demo. A real operational layer that connects to your calendar, POS, and messaging systems.
AI Receptionist picks up instantly — at 11pm, during the dinner rush, on a bank holiday. No voicemail, no missed calls, no lost bookings.
Reservations and appointments booked directly in Google Calendar during the call — no callback, no manual entry, no follow-up needed.
Every caller gets a confirmation text with their booking or order reference the moment the call ends — powered by Twilio.
Booking details, caller notes, and follow-up actions stay structured so your team does not have to reconstruct what happened.
When a call needs a human, AI Receptionist transfers it directly to your staff number — with full context already handed over. No dropped calls.
Menu queries, order quotes, and order placements connect directly to Square — creating customer records and orders without any manual steps.
Anything outside the playbook is flagged to your team immediately — with full context, caller details, and suggested next steps.
Hours, address, menu items, pricing — always answered accurately from your configured source. No outdated info, no inconsistency.
When AI Receptionist encounters uncertainty, it logs it and can alert your team. The system gets sharper over time based on real calls.
"We used to lose calls every Friday and Saturday night. Now the phone gets answered every time and the booking just appears in the calendar. It's remarkable."
"The front desk was constantly interrupted answering the same three questions. AI Receptionist handles all of that — and our team can actually focus on patients in the room."
"Every missed call is now captured — and when something's outside the AI's scope, it just transfers straight to us with the context already there. The AI learning log caught three menu gaps in the first week."
Book a 30-minute walkthrough and see AI Receptionist handle your actual workflow — live, on a real call. No slides, no fluff.
Or email directly: hello@imokay.ai